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Overview

Family Trust Micro Credit Services (FTMCS) is a Tier Four (4) Non-Bank Financial Institution (NBFI) that was registered on May 31, 2013 as an enterprise with the main business of micro credit and business advisory services. The entity is licensed and regulated by Bank of Ghana under the new micro finance guidelines (licensing requirements) since May 2013.

Family Trust Micro Credit Services (FTMCS) is also a proud member in good standing of Micro Credit Association, Ghana (MCAG), an umbrella body of Tier Four (4 ) licensed entities as required by the Bank of Ghana since May 2013.

The enterprise however, commenced full operations on June 03, 2013 using the best talents in management, business advisory, micro-credit and also business operations using the best banking software (MBanker).

Mission

To be innovative in developing cutting- edge financial solutions to meet the expectations of economically active individuals and entrepreneurs thereby improving their income and socio-economic status through micro loans. We do this by deploying state of the art technology, the most efficient staff and a complimentary range of micro-banking products aimed at maximizing shareholder returns in a socially responsible manner.

Our Vision

To be a world class financial institution affording micro and small entrepreneurs with loans and other comprehensive financial services with ready access to high quality banking services and building long term partnerships with our stakeholders.

Our Core Values

1. God- Centeredness:  God is central to our operations.
2. Integrity:   We act righteously, transparently, and consistently avoiding deceptions in the performance of our duties.
4. Trust:   We believe in trust through transparency

Objectives

We have the responsibility to all our stakeholders to be open and honest, to provide great value, to treat them fairly, and to safely secure their interest. These principles affect everything we do. That is why we are committed to being a responsible micro-lender.
This is what you can expect from us;
⦁ Micro-Lending products designed to meet the unique needs of our valued clients.
⦁ Competitively priced products which we promote in a balanced way showing the risks as well as the benefits.
⦁ Clear information on our pricing, fees and charges and our terms and conditions.
⦁ Prompt and professional handling of queries or complaints that you might have.